Farms Full Service, LLC is committed to providing professional servicing, repairing, and maintenance of vehicles within a modernized facility that embraces traditional customer-focused satisfaction made possible by teamwork, honesty, experience, and taking pride in what we do.
Customer Service and Business Philosophy
Farms Full Service, LLC is totally committed to achieving and maintaining the highest possible levels of customer satisfaction. We aim to satisfy our customerís requirements by ensuring the highest levels of quality and service in all that we do. We believe that each of our customers is entitled to excellence in service irrespective of the scope of the work or cost of a service. We pride ourselves in our high levels of customer response, from initial customer contact through to completed service, repair, or maintenance. Please alert us at once if ever you are less than 100% satisfied.
We can justifiably claim that this policy has served our customers well. Year after year, in excess of seventy percent of our business comes either directly from our existing customer base or as the direct result of a recommendation from an existing customer.
Operating from our well-equipped and upgraded facility in Beverly Farms, Gary Stetson (owner/operator) and the rest of the total-quality service team are all fully equipped to provide prompt, courteous, and efficient service. Gasoline and minor vehicle service is available 6 days a week [see current posted hours]; full automotive service, repairs, diagnostics, State inspections, and maintenance are handled on most weekdays (except for holidays and training session closings). Appointments for diagnostic service, repair, or maintenance work are suggested, but not required.
Each member of our service team values good communications and excellent customer service is maintained at all times. Our clean facility, highly trained mechanics, modern tools and technology, and computer-assisted diagnostic equipment ensure that all customers receive the right service and exceptional treatment at a fair cost.
Farms Full Service, LLC is committed to protect the environment by reducing the present and future environmental risks of its business operations. This means that we are committed to complying with all applicable environmental laws and regulations, continually improving operations which could have a significant impact on the environment, educating our service crew to be responsible environmental stewards through recycling, conserving resources--ultimately eliminating waste and the environmental risk of business operations.